All our lamps feature standard United States E26 medium screw sockets (120V). We recommend energy-saving LED bulbs (A19 or decorative filaments) rated between 40W and 60W equivalent. Smart home bulbs (Philips Hue, Google Home, Apple HomeKit) work seamlessly.

Yes. When paired with dimmable LED bulbs and a standard plug-in tabletop dimmer or in-wall dimmer switch (such as Lutron), all lamps can be smoothly adjusted for ambient room lighting.

Many of our ceramic and stoneware bases are handcrafted with high-fire reactive glazes. Subtle variations in glaze depth, mottling, and organic undertones are authentic hallmarks of genuine pottery craftsmanship, ensuring each lamp is one of a kind.

No. We provide 100% Free Standard US Shipping on all orders. There are no minimum spend requirements or hidden freight surcharges.

Orders are processed within 1 to 2 business days. Transit time takes 3 to 7 business days via USPS, UPS, or FedEx. Total estimated delivery is 4 to 9 business days.

As soon as your shipping label is generated, an automated tracking confirmation with a direct carrier tracking link will be sent to your email address.

We offer a 30-day money-back guarantee from the carrier delivery date. Items must be in original, uninstalled condition with complete packaging and foam inserts.

No. We charge a $0.00 Restocking Fee. There are never penalty deductions when returning items within our 30-day window.

Contact us within 48–72 hours of delivery at info@aurahavenhomes.com with photos of the damaged item and packaging. We will immediately dispatch a free brand-new replacement or issue a 100% full refund. You pay zero return shipping fees.

Following a 1–2 business day warehouse inspection, refunds are credited back to your original payment method within 5 to 7 business days.

We accept Visa, MasterCard, American Express, Discover, Diners Club, JCB, Apple Pay, Google Pay, and Link by Stripe.

Charges will appear clearly on your statement as AURA HAVEN HOMES or AURAHAVENHOMES.