Inclusion & Accessibility

Accessibility Statement

Dedicated to ensuring digital accessibility for all customers in conformance with ADA Title III and WCAG 2.1 Level AA standards.
📅 Last Updated: October 16, 2026 | AURA HAVEN HOMES LLC

1 Our Commitment to Digital Accessibility

AuraHaven Homes LLC is committed to ensuring digital accessibility for people with disabilities. We continually improve our digital storefront experience to ensure all visitors enjoy equal access to our lighting catalog and customer services.

2 Conformance Standards & Features

We strive to adhere to WCAG 2.1 Level AA and the Americans with Disabilities Act (ADA) through:

  • Descriptive alternative text (Alt text) on all lighting imagery.
  • Full keyboard navigability for forms, menus, and checkout flows.
  • Strong typographic color contrast ratios for effortless legibility.
  • Responsive layout compatible with screen magnification up to 200%.
3 Accessibility Assistance & Feedback

If you experience any difficulty accessing our website or need assistance placing an order, please contact our Accessibility Coordinator directly at +1 (859) 348-9304 or info@aurahavenhomes.com.

🏢 AuraHaven Homes Customer Care & Business Verification
Our dedicated customer service and logistics desk in Covington, Kentucky is available to assist you with any questions.
CORPORATE IDENTITY
AURA HAVEN HOMES LLC
Founder: Herbert A IV Pollard

PHYSICAL HEADQUARTERS
421 E 16TH St Suite 23
Covington, KY 41014
United States

DIRECT SUPPORT
📞 Phone: +1 (859) 348-9304
✉️ Email: info@aurahavenhomes.com

HOURS OF OPERATION
Mon – Fri: 9:00 AM – 5:00 PM EST
⚡ Guaranteed Response: Within 24h