Legal Contract

Terms of Service

Governing your access, rights, purchases, and dispute resolution with AuraHaven Homes LLC under United States law.
📅 Last Updated: October 16, 2026 | AURA HAVEN HOMES LLC

1 Agreement to Terms & Overview

These Terms of Service (“Terms”) constitute a legally binding agreement between you and AURA HAVEN HOMES LLC governing your access to and use of https://aurahavenhomes.com and all associated lighting products and services. By accessing our Site or placing an order, you agree to be bound by these Terms.

2 Product Accuracy & Artisanal Variations

We make every effort to display the colors, glazes, and textures of our lighting accurately. However, many ceramic and stoneware bases feature hand-applied reactive glazes. Subtle variations in surface mottling, earthy depth, and tone are authentic hallmarks of artisanal ceramics and do not constitute defects. All lamps feature standard E26 medium screw base sockets compatible with 120V US electrical systems.

3 Billing, Order Acceptance & Pricing

Prices are listed in USD ($). Receipt of an automated order confirmation does not signify our final acceptance of an order. We reserve the right to limit order quantities, correct typographical pricing errors, or cancel orders suspected of unauthorized card use or fraudulent behavior. Pre-dispatch cancellations are accommodated free of charge within 12 hours of placement.

4 Intellectual Property Rights

All brand names, logos, lighting designs, product photography, editorial styling, and website code are the exclusive intellectual property of AURA HAVEN HOMES LLC and are protected by United States and international copyright and trademark laws.

5 Governing Law & Binding Arbitration

These Terms shall be governed by and construed in accordance with the substantive laws of the Commonwealth of Kentucky, United States. Any dispute not resolved through informal good-faith negotiation within 30 days shall be submitted to binding individual arbitration administered by the American Arbitration Association (AAA) in Kenton County, Kentucky.

🏢 AuraHaven Homes Customer Care & Business Verification
Our dedicated customer service and logistics desk in Covington, Kentucky is available to assist you with any questions.
CORPORATE IDENTITY
AURA HAVEN HOMES LLC
Founder: Herbert A IV Pollard

PHYSICAL HEADQUARTERS
421 E 16TH St Suite 23
Covington, KY 41014
United States

DIRECT SUPPORT
📞 Phone: +1 (859) 348-9304
✉️ Email: info@aurahavenhomes.com

HOURS OF OPERATION
Mon – Fri: 9:00 AM – 5:00 PM EST
⚡ Guaranteed Response: Within 24h